Terms of Service

By booking an assessment or consultation with Be Kind Psychology, you agree to the terms outlined below. These terms are designed to ensure clarity, transparency, and consistency, and to outline what you can expect from our service.

1. Scope of Service

Be Kind Psychology provides specialist psychological assessments for children, adolescents, and adults, including:

  • Autism and ADHD diagnostic assessments (identification)

  • Educational and cognitive assessments

  • Developmental profiling

  • Parent consultations and time-limited support

Be Kind Psychology does not provide long-term psychotherapy, crisis intervention, or emergency mental health services. If urgent or ongoing mental health support is required, clients are advised to contact their GP or local HSE mental health services.

2. Autism Diagnostic Assessments - What’s Included

Autism assessments provided by Be Kind Psychology are comprehensive diagnostic evaluations designed to determine whether an individual meets criteria for Autism Spectrum Disorder.

Depending on clinical need, assessments may include:

  • A detailed developmental history interview

  • Structured diagnostic interviews (e.g. ADI-R)

  • Direct observation using gold-standard tools (e.g. ADOS-2)

  • Cognitive or developmental assessment where clinically indicated

  • A feedback session and a comprehensive written report

These assessments are diagnostic in nature and do not constitute a full multidisciplinary evaluation. They do not include full Speech and Language Therapy (SLT) or Occupational Therapy (OT) assessments, which may be arranged separately with CORU-registered professionals if required.

3. School-Based Information

Be Kind Psychology does not routinely conduct school observations, as direct observation in the school setting is not required to diagnose Autism Spectrum Disorder.

Information about school functioning is instead gathered through:

  • Standardised teacher questionnaires (e.g. Vineland-3)

  • School reports or SENO documentation

  • Direct liaison with school staff where clinically indicated

This approach is evidence-based, consistent with best-practice guidelines, and reports are accepted by the HSE, Department of Education, and relevant support services.

4. Speech and Language Therapy (SLT) Involvement

In some cases, a Speech and Language Therapist may observe part of the assessment process (e.g. ADOS-2) to support diagnostic formulation.

Please note:

  • This observation is for diagnostic purposes only

  • It does not constitute a full SLT assessment

  • No separate SLT report is provided unless a full SLT assessment is commissioned independently

5. Fees and Payment

All assessments and consultations are subject to the following payment terms:

  • Fees are fixed, apply per individual, and are non-negotiable

  • A €500 booking deposit is required to secure assessment appointments and forms part of the total assessment fee

  • The booking deposit is non-refundable, reflecting the reservation of specialist clinical time and preparatory work

  • Two invoices are issued at booking: one for the deposit and one for the remaining balance

  • The remaining balance must be paid in full no later than two weeks before the assessment begins

  • Assessment work will not commence until payment has been received in full

  • Payment plans and instalment arrangements are not offered

Payment is accepted via Stripe (card or bank transfer). Full details are available in the Fees and Payment Policy, which forms part of these Terms.

6. Cancellations and Rescheduling

Assessment appointments involve significant preparation and the allocation of specialist clinical time.

Cancellations
Where an assessment is cancelled by the client, fees paid are non-refundable.

Illness or Unforeseen Circumstances
In cases of acute illness or other unforeseen circumstances, the assessment will be rescheduled. Fees paid remain valid for the rescheduled appointment and are not refundable.

Once any part of the assessment process has commenced (including interviews, record review, scoring, or testing), fees are non-refundable.

Be Kind Psychology reserves the right to reschedule or cancel appointments due to clinician illness, availability, or where it becomes clinically inappropriate to proceed.

7. Confidentiality and Data Protection (GDPR)

Be Kind Psychology complies fully with the General Data Protection Regulation (GDPR) and the Psychological Society of Ireland Code of Ethics.

All clinical data is:

  • Collected and used solely for clinical and diagnostic purposes

  • Stored securely using encrypted, password-protected systems

  • Accessed only by clinicians involved in the assessment

  • Not shared without written consent, except where required by law or safeguarding obligations

Clients may request access to their records in line with GDPR legislation.

8. Video Recording of ADOS-2 (Where Applicable)

In some cases, ADOS-2 sessions may be video recorded to support scoring accuracy and multidisciplinary diagnostic formulation.

Any recordings:

  • Are stored securely and encrypted

  • Are accessible only to clinicians directly involved

  • Are permanently deleted once scoring and reporting are complete

Separate written consent will be obtained prior to any recording.

9. Right to Decline or Discontinue Service

Be Kind Psychology reserves the right to decline or discontinue an assessment where:

  • The service is no longer clinically appropriate or ethical

  • Significant undisclosed risk factors emerge

  • There is abusive, dishonest, or non-cooperative behaviour

  • A conflict of interest is identified

Where services are discontinued, any refund will reflect work completed to date and the non-refundable booking deposit.

10. Reports and Use

Reports provided by Be Kind Psychology:

  • Are prepared to a high professional standard

  • Are suitable for submission to schools, the HSE, and other services

  • Reflect information available at the time of assessment

While reports are widely accepted, Be Kind Psychology cannot guarantee decisions made by third-party agencies.

11. Contact

If you have any questions about these Terms of Service, please contact us before booking:
info@bekindpsychology.ie